State Farm® Insurance Agent Frank Ciappi
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Maillet
July 22, 2026
"I love working with Frank's team at State Farm. Everyone is so kind and always willing to help. Juan is wonderful to work with! Thank you for everything!"
"Thanks Jessica for your kind words and your five star review. It means a lot to both Juan and me."
Sarah Ghazanfari
July 21, 2026
"Very responsive!"
"Thanks Sarah for the five star review. "
Ismaly Ovalles
July 8, 2026
"Juan was very knowledgeable and helpful. I had multiple questions and concerns he helped clarify. He, very patiently, answered each one. He was professional and thorough, and he helped clarify any concerns so I could fully understand my coverage."
"Thank you Ismaly for your 5 Star review, Juan tries his best at providing the best service possible."
Melianna Colon
July 8, 2026
"Juan provided great help with my Renters insurance questions. He was very supportive and knowledgeable when I asked. He helped me understand what was covered, what wasn’t, and what I should consider based on my situation."
"Thank you Melianna for your 5 Star review, Juan and I appreciate it."
Noelia Sancast
July 8, 2026
"Juan was extremely helpful with my insurance needs. He took the time to understand what I needed and guided me through the process step by step. He explained things in a way that was easy to understand and made sure I felt confident about my coverage."
"Thank you Noelia for you 5 Star review, I'm glad we were able to meet your expectations and we appreciate your business."
Alejo Ocana
June 19, 2026
"Absolutely satisfied with the experience at the office with Katherine. She was very helpful and kind. I would recommend"
"Thank you Alejo for the Great review. We take great pride in providing the best service in Katherine does an excellent job at it."
Julio Fariña
June 16, 2026
"Very satisfied with the service received at the office. Katherine was helpful and was able to provide with great advice regarding my policies and I went ahead and followed her recommendations."
"Thanks Julio for the 5 Star review, Katherine and our state Farm Insurance's office take great pride in providing the best service possible."
ysaura beltre
June 11, 2026
"Liseth was amazing, best service in the whole office."
"Thanks Ysaura for your Great review, Liseth and I appreciate it."
Felix Abreu
June 6, 2026
"I want to thank Katherine at the office. She has been a great agent throughout the years, she is very knowledgeable and trustworthy. She has been able to make every process work smoothly, her expertise is incomparable. Highly recommended."
"Hi Felix, thank you for your Great review, Katherine and I appreciate it."
Mario Rivera
June 4, 2026
"Satisfecho con la asistencia de Katherine. Muy profesional y amable."
"Thanks for the Great review! We are thrilled to hear you had a wonderful experience with State Farm Agent Frank Ciappi’s Team here in Union City, NJ "
Yessenia Prudencio
June 3, 2026
"Katherine fue muy eficiente con sus servicios."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Frank Ciappi’s Team here in Union City . "
Jennifer Tirado
May 13, 2026
"We tried two other insurance companies for our business but we stopped looking when we met the Frank Ciappi team, they are excellent. I can always reach someone and Liseth and Juan at the best."
"Thanks Jennifer for the great five-star review. We take pride in providing the best service and Lizeth does an excellent job"
Luis Rapalo
April 27, 2026
"Muy complacido con El servicio de Katherine. La recomiendo"
"Thanks Luis for your five-star review, Katherine strives to provide the best service possible and we're glad we met your expectation. "
Emil Esmurdoc
April 24, 2026
"I had an excellent experience at this State Farm office. The customer service was outstanding, especially from the front desk lady who was so patient and helpful when I was having trouble understanding something about my policy. She took the time to explain everything clearly and made sure I felt comfortable and informed before I left. It’s rare to find someone so kind, professional, and genuinely willing to help. I really appreciate the great service and would definitely recommend this office to others!"
"Thank you Emil for taking the time to leave a great review. Gissela really appreciates your kind words. "
Stone Cortez
April 24, 2026
"Great experience at this agency. Gisdela has been very helpful with all my policies and Katherine has always been very diligent and knowledgeable. Great location for the agency as well."
"Thanks Stone for your Great review, we appreciate your business.
"
Destiny Rivera
April 23, 2026
"Beth Rivera went above and beyond to answer any question I had pertaining to life insurance, friendly attitude, along with being efficient. Excellent customer service !"
"Thank you Destiny for your great review. Betsy strives to provide the Best service possiple."
Erik Baez
April 23, 2026
"Great experience working with Beth. She was knowledgeable, patient, and took the time to explain everything clearly. Super responsive and genuinely helpful. Highly recommend!"
"Thank you Erik for your great review. Betsy has over 18 years' experience and will always provide the best options and service when it comes to life Ins."
julio diaz
April 23, 2026
"Super grateful for Beth Rivera! She's the best; super helpful! Answered every question I had with clarity and patience 🙏"
"Thank you Julio, Betsy and I appreciate it."
richard plaza
April 23, 2026
"Beth Rivera was very helpful once again Thank you."
"Thanks Richard for your great review, Betsy always gone beyond and provides great service."
Aracelis Marquez
April 23, 2026
"I been with State Farms for so many years, the staff goes above and beyond to help you. If you are looking for insurance I recommend Frank A. Ciappi."
"Thanks Aracelis, we take a lot of pride in providing the best service."
Diana Cohen
April 23, 2026
"I recently worked with Liseth A. for my car and life insurance, and she made the whole process so much easier than I expected. She took the time to explain everything clearly, answered all my questions, and helped me find options that actually fit my needs and budget.
She’s also fully bilingual, which made a huge difference for me, I felt much more comfortable speaking in my native language, Spanish, and she’s fluent in both.
If you’re looking for someone who’s patient, knowledgeable, and genuinely cares about helping you make the right decision, I definitely recommend reaching out to her!"
"Thank you Diana for you great review, We appreciate you trusting us with your insurance and look forward in continuing excellent service."
The Reaper
April 23, 2026
"Completely satisfied with the service provided by Liseth. She was very helpful and knowledgeable. I was able to make positive changes to my policies for a cheaper rate. I totally recommend her"
"Thanks for your Great review.
"
ramon guzman
April 23, 2026
"Very happy and satisfied with the service at the office. Good team and agents"
"Thanks Ramon, our goal is providing the best service."
Hoon Joo
April 18, 2026
"The underwriting dept at the "mothership" suddenly decided to cancel my home insurance for a missing certificate of completion for a claim a couple years prior. Dumbfound, I called Katherine and she was on top of it from the day of, to the moment the underwriting decision was finally reversed in my favor. Katherine was a God-send and State Farm really needs many more agents like her."
"Hi Hoon, thank you for your great review. We take pride in providing the best service possible and we are glad that we've met your expectations. And yes, Katherine is excellent. "
Diogenes Spignolio
April 8, 2026
"Katherine muy amable y servicial."
"Thank you Diogenes for you 5 star review. Katherine strives to provide the best service"