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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amparo Franco

Amparo Franco

November 23, 2024

5  out of  5
rating by Amparo Franco
"Muy buena la atención de Liseth, es una chica muy amable y sabe lo q hace. Gracias"
We responded:
"Thank you Amparo for you Great review, I will let Liseth know."
Profile photo of Jenny Colina

Jenny Colina

November 12, 2024

5  out of  5
rating by Jenny Colina
"I can hardly express in words what a pleasure it was working with Katherine Garcia. She went above and beyond to resolve our insurance issues and prevented us from having our home owners insurance policy canceled. Katherine was always there to answer all of my questions and kept me informed with updates that helped us through a very stressful situation by reassuring us that she had our backs."
We responded:
"Hi Jenny, Thank you for your great review, I appreciate it. Katherine is excellent and I will let her know your kind words."
Profile photo of Jose Antonio Izquierdo, AIA, Esq. NY

Jose Antonio Izquierdo, AIA, Esq. NY

October 29, 2024

5  out of  5
rating by Jose Antonio Izquierdo, AIA, Esq. NY
"Katherine has been absolutely fabulous. The best. She has given us excellent expedited service, has taken care of our concerns in a fast and courteous manner. I recommend her and the Frank Ciappi team wholeheartedly. Absolutely the best!"
We responded:
"Thanks Jose for the great review, I appreciate it. I will let Katherine know your kind words."
Profile photo of franklin sosa

franklin sosa

October 17, 2024

5  out of  5
rating by franklin sosa
"Went there for my insurance cards and the customer service was phenomenal... The flowers were beautiful too. 🥰"
We responded:
"Hi Franklin, Thanks for the Great review, I appreciate it."
Profile photo of Ronaldo Rosario

Ronaldo Rosario

August 29, 2024

5  out of  5
rating by Ronaldo Rosario
"I came in today to get car insurance and was assisted by Ms. Bethzaida. She was absolutely amazing and super helpful. I am very happy with the services and support. If anyone needs help, definitely speak with Ms. Bethzaida. She definitely deserves to meet Jake from State Farm 😊."
We responded:
"Thanks Ronaldo, I appreciate the great review and will let Betsy know."
Profile photo of Dulce Quintanilla

Dulce Quintanilla

August 28, 2024

2  out of  5
rating by Dulce Quintanilla
"Pésimo servicio el que dan"
We responded:
"Hi Dulce, We strive to deliver excellent service at our office, and I want to address your concerns. Our team members have reached out to you, and Gissela even provided her cell phone number for your convenience. However, when we called, someone disconnected the call twice. It seems that your last interaction with our office was in May of 2024. We kindly request that you contact us at your earliest convenience so that we can ensure your expectations are met. Thank you! "
Profile photo of Kristian F Pilalo

Kristian F Pilalo

August 23, 2024

5  out of  5
rating by Kristian F Pilalo
"Excelente atención. recomiendo preguntar por Katherine Garcia. Gracias por ayudarme"
We responded:
"Thank you for your great review, Katherine and I appreciate it. "
Profile photo of Isaac Torres

Isaac Torres

August 19, 2024

5  out of  5
rating by Isaac Torres
"Katherine es mi representante de seguros de confianza. Excelente servicio!"
We responded:
"Thank you Isaac for your great review. I appreciate it and will let Katerine know."
Profile photo of Enzo Canales

Enzo Canales

August 19, 2024

5  out of  5
rating by Enzo Canales
"Siempre me he atendido con Katherine Garcia y me siento muy complacida con su servicio! Totalmente recomendable"
We responded:
"Thank you Enzo for your great review and kind words for Katherine. I appreciate it and will let her know."
Profile photo of Giuseppe Bausilio

Giuseppe Bausilio

August 16, 2024

5  out of  5
rating by Giuseppe Bausilio
"Absolutely fantastic customer service. They had me ready and set up with new Homeowners and Car insurance for I kid you not, HALF the price of what I was previously paying and it only took two days to complete the process. Worth the call and super friendly and efficient staff! Thank you!!"
We responded:
"Thank you Giuseppe for your five star review. We try hard to provide the best customer service. I am glad you were satisfied. "
Profile photo of Evelyn Lainez

Evelyn Lainez

August 5, 2024

5  out of  5
rating by Evelyn Lainez
"Hoy fui a las nuevas instalaciones de State Farm a actualizar información y agregar nuevos servicios a mi seguro, me atendió Liseth Arebalo quien fue muy amable, paciente, atenta y me ayudó muy eficientemente con todo lo que solicité, recomiendo cambiarse a State Farm para sus seguros de carros, salud y vivienda porque obtendrán un excelente servicio y también recomiendo que cuando vayan soliciten ser atendidos por Liseth porque tendrán una excelente y pronta atención."
We responded:
"Thanks Evelyn for your Great Review, I appreciate it."
Profile photo of Sam Cohetero

Sam Cohetero

July 26, 2024

5  out of  5
rating by Sam Cohetero
"Buen servicio gracias por su cordial ayuda"
We responded:
"Thanks Sam for your great review "
Profile photo of Danny Balon

Danny Balon

July 16, 2024

5  out of  5
rating by Danny Balon
"Rubi was able to help me with the situation I was in. Amazing job! Definitely promote her asap. 5 stars and yes, this is a real review *thumbs up"
We responded:
"Hi Danny, I appreciate your great review and I will let Ruby know. We work hard at providing the best service possible and glad you were satisfied. "
Profile photo of Margarito Pineda

Margarito Pineda

July 12, 2024

5  out of  5
rating by Margarito Pineda
"Great service good customer service and and so greatly to find a good office from Katherine and Gisela"
We responded:
"Thanks Margarito, I appreciate your great review and I will let Katherine know. "
Profile photo of Egda Moran

Egda Moran

July 12, 2024

5  out of  5
rating by Egda Moran
"Satisfactory and great service from Gissela and all the staff of the office."
We responded:
"Thanks Egda for your great review, it means a lot to me and Gissela."
Profile photo of Justo Santos

Justo Santos

July 11, 2024

5  out of  5
rating by Justo Santos
"Excelente atención de parte de Katherine en la oficina."
We responded:
"Thanks Justo for 5 Star review."
Profile photo of Marna Borja

Marna Borja

July 11, 2024

5  out of  5
rating by Marna Borja
"Muy complacida con el servicio brindado por Katherine. Ha sido muy servicial y amable."
We responded:
"Thank you Marna for your great review, I appreciate it and will let Katherine know."
Profile photo of Edgar Gavilanes

Edgar Gavilanes

June 28, 2024

5  out of  5
rating by Edgar Gavilanes
"Liseth has been wonderful and very knowledgeable."
We responded:
"Thanks Edgar for the Great review, I appreciate it and will let Liseth know."
Profile photo of Carlos Moreno

Carlos Moreno

May 20, 2024

5  out of  5
rating by Carlos Moreno
"Gracias por ayudarme con la póliza Leo"
We responded:
"Thanks Carlos for the five star review, I appreciate it and will let Leo know."
Profile photo of Andy Iglesias

Andy Iglesias

May 12, 2024

5  out of  5
rating by Andy Iglesias
"Thank you Emilio for your assistance! Great location and staff highly recommend!"
We responded:
"Thanks Andy for your great review."
Profile photo of misael Carrillo

misael Carrillo

May 8, 2024

5  out of  5
rating by misael Carrillo
"Muy afortunado de tener la asistencia de Katherine en esta oficina. Esta muy capacitada para atender todo lo que tiene que ver con seguros de auto casa y vida. Súper recomendada!"
We responded:
"Thanks Misael, I appreciate your great review and will let Katherine know."
Profile photo of John Choi

John Choi

May 5, 2024

5  out of  5
rating by John Choi
"Thank you to Katherine Garcia for a wonderful experience with this branch! She made everything easy with her exceptional professionalism and efficiency. It's difficult to have a pleasant experience like hers these days, but her dedication and methodical approach made it one. In addition to working with me to make sure I was signing up for the greatest deal, she promptly rectified my issue. I heartily endorse her as well as the entire staff here!"
We responded:
"Thanks John, I appreciate your great review and will let Katherine know."
Profile photo of Emely Tapia

Emely Tapia

May 4, 2024

5  out of  5
rating by Emely Tapia
"Gracias agente Emilio por su asistencia, te lo agradezco mucho!"
We responded:
"Thanks Emely, I appreciate your great review and let Emilio know."
Profile photo of Ruben Zuluaga

Ruben Zuluaga

May 4, 2024

5  out of  5
rating by Ruben Zuluaga
"Muchas gracias Emilio Calle por la ayuda profesional 10/10 lo recomiendo."
We responded:
"Thanks Ruben, I appreciate your great review and will let Emilio know."
Profile photo of Araceli Flores

Araceli Flores

May 1, 2024

5  out of  5
rating by Araceli Flores
"Para mi la ceñorita Katherine Garcia es una excelente persona mui amable la felicito gracias por su atención a ehlla"
We responded:
"Thanks Araceli for your great review, I will let Katherine know. "